On August 26, 2025, the City Manager issued a memo announcing a major shift in workforce policy: starting January 1, 2026, all City of Ottawa employees will be required to return to the office five days a week.
While decisions around internal workforce policies fall within the City Manager’s purview, this change has significant implications — not only for staff, but for residents, local businesses, and the city’s broader strategic goals.
That’s why I felt it was important to speak up.
I have serious concerns about the lack of transparency and evidence provided to support this decision. There has been no clear data shared showing how a full return to office will improve productivity, service delivery, or organizational performance. At the same time, this policy raises valid questions about its impact on:
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Traffic congestion and emissions from increased commuting
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Employee morale and retention, especially in a competitive labour market
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Affordability, with higher commuting costs for workers
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Support for local businesses in suburban areas that have benefited from hybrid work arrangements
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And how this decision aligns with the City’s own 2023–2026 Strategic Priorities and Official Plan
To ensure evidence-based governance and transparency, I formally requested that the City Manager provide Council with:
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The specific research and data that informed this policy change
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A clear explanation of how it aligns with Council’s strategic direction
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An assessment of the anticipated impacts on economic development, local business, and Ottawa’s ability to attract and retain talent
I also seconded a motion to rescind this decision and return to a more flexible, hybrid work model until further evidence is presented. This motion will be considered by Council on September 24th.
I believe we need to support a modern, adaptable public service — one that is grounded in evidence, aligned with our strategic goals, and responsive to the evolving needs of both employees and residents.
As always, I welcome your thoughts on this issue and thank you to everyone who has already shared their perspective with me.
